Coolair specialists

Coolair Evaporative Cooler Service & Repairs

Coolair evaporative coolers are built by Seeley International, the Australian company behind Breezair and Braemar, and we look after the whole range. Our licensed technicians service, clean, repair and install Coolair evaporative coolers, with a fixed price agreed before any work starts.

Licensed, ARCtick-certified technicians
Coolair CPQ series evaporative coolers
Fixed price before we start

Every Coolair cooler

The whole Coolair range, looked after

Whether it’s a small CPQ450 on a unit or a CPQ1100 cooling a big family home, our technicians know how Coolair coolers are built and what tends to go wrong with them. This is the Coolair work we do most.

Ducted

Coolair evaporative coolers

Rooftop ducted evaporative cooling across the CPQ range, from the CPQ450 up to the CPQ1100.

Service

Annual servicing

Pads cleaned, tank flushed, pump and drain valve tested before summer, so the cooler starts first time.

Pads

Pad replacement

Chillcel pads that are scaled up, sagging or smelly replaced to restore airflow and cooling.

Water

Pumps, valves and leaks

Repairing water pumps, inlet solenoids and drain valves, and fixing tanks that leak onto the roof.

Winter

Winter shutdown

Draining the tank, isolating the water and covering the cooler until the warm weather comes back.

Controls

Wall controllers

Fault-finding Coolair wall controllers, including service codes that keep coming back after a reset.

Older models

Older Coolair models

Earlier Coolair coolers that have done a lot of summers. We repair them where it's worth it and tell you honestly when it isn't.

Install

New Coolair installs

Swapping an old cooler for a new Coolair on the existing ducts, or a full new installation.

Common Coolair faults

Coolair playing up? We'll find out why.

Most Coolair problems start small: a service code on the wall controller, air that feels warm, a drip from the roof. These are the faults we fix most often, and what usually causes them.

Service code on the controller

A service code, such as Service 2, means the cooler has detected a fault and shut down. We read the code, find the cause and fix it, so it stays cleared.

Blowing warm air

If the air isn’t cold, the pads usually aren’t getting wet. A failed pump, a blocked water line or scaled-up pads are the common causes.

Leaking or constantly draining

Water running down the roof or a cooler that keeps dumping water points to a stuck drain valve, a faulty solenoid or a cracked tank.

Noisy or smelly on start-up

Rumbling means worn bearings or a tired motor. A musty smell means stale water or dirty pads, which a proper clean sorts out.

Not sure what's wrong? Book a check and we'll tell you.

When to service

Service your Coolair before summer.before winter.

The best time for a Coolair evaporative cooler service is spring, a few weeks ahead of the first hot spell. It catches a seized pump or scaled-up pads before the heatwave, when everyone is calling at once. In autumn, a shutdown service drains and covers the cooler for winter.

Either way you get a written report at the end, covering the pads, pump, motor and controller.

Book now

September – November

Pre-summer Coolair service

Get your Coolair evaporative cooler running clean and cold before the first hot week.

Fixed price quoted before we start

Book now

March – May

Coolair winter shutdown

Drain, clean and cover the cooler so it's protected over winter and ready for next season.

Fixed price quoted before we start

Coolair FAQs

Coolair Evaporative Cooler FAQs

Answers to the questions Coolair owners ask us most, from how often to service your cooler to what a service code means. Can’t see yours? Call us on 1300 730 896.

Real Answers

Straight from our experts

Trusted Service

Licensed, insured and local

Here to Help

Get the clarity you need

How often should a Coolair evaporative cooler be serviced?

Once a year, ideally in spring before you start using it. In areas with hard water or a lot of dust, the pads may need attention more often.

Does servicing matter for my Coolair warranty?

Keeping the system maintained is part of looking after your warranty. Every visit comes with a written report, so keep it with your purchase paperwork in case you ever need to make a claim.

What does a service code on my Coolair controller mean?

A service code means the cooler has found a fault and stopped to protect itself. Turn it off at the wall controller, wait a few minutes and try again. If the code returns, book a check.

Why is my Coolair evaporative cooler blowing warm air?

Usually the pads aren’t getting wet, because of a failed pump, a blocked water line or heavy scale. Evaporative cooling also needs some windows or doors open to work properly.

How long does a Coolair service take?

About an hour for most homes. It takes longer if the pads need replacing or the unit hasn’t been serviced for several years.

Which Coolair models do you work on?

The whole CPQ range, including the CPQ450, CPQ700, CPQ850 and CPQ1100, along with older Coolair coolers and their wall controllers.

Should I repair or replace an old Coolair cooler?

If the cooler is under about ten years old and the fault is minor, a repair is usually worth it. For older coolers facing a big repair, we’ll give you both prices so you can decide.

Are you an official Coolair service agent?

No. All Good is an independent heating and cooling company and isn’t affiliated with Coolair. Our licensed technicians service, repair and install Coolair evaporative coolers across the range.

Book a Coolair service

Book your Coolair pre‑summer service.pre‑winter service.

Tell us what’s happening with your Coolair cooler and we’ll help you work out the right next step. From repairs and servicing to maintenance and new Coolair installations, our licensed technicians are ready to help.

Send your details

Takes about a minute. Tell us about your system and what you need.

We call to confirm

We ring to lock in a time that suits you. No automated booking maze.

Serviced, with a report

Your technician cleans, tests and tunes the system, then leaves a service report.

Get started

Request a quote.

Fast, friendly and obligation-free. Tell us a little about your system and a local technician will be in touch.