Heating & cooling services · Victoria

Air conditioning & heating services in Victoria, done properly.

Q: What's included in an air conditioning service?

Every service follows the same 12-step checklist:clean the filters, evaporator coil and blower wheelflush and flow-test the drain linewash the outdoor condenser coilcheck the fan, mounts and wiringmeasure pressures and air temperatures in both heating and cooling modesYou get a written report with readings and photos. If anything fails a check, we show you and quote the fix before doing any extra work.

Licensed technicians servicing, repairing and installing split systems, ducted reverse cycle, evaporative cooling and gas ducted heating across Victoria, from Melbourne to [Geelong, Ballarat and Bendigo]. Every service covers the whole system, indoor and outdoor, with the readings written down. You get a flat fee before we start, on any brand.

On this visit

Split system service · Victoria

What a split system service in Victoria actually covers.

Every reverse cycle split system we service in Victoria goes through the same 12-point checklist, indoor and outdoor, for one flat fee. If anything fails a check, we stop, show you, and quote the fix before doing any extra work. Ducted and gas heating services follow their own checklist, including a carbon monoxide test on gas appliances.

Before we touch anything

We listen and look first, because most faults show themselves before the covers come off.

Ask what it’s been doing

Noises, smells, drips, error codes, rooms that never get comfortable. You know the system better than we do.

Run it in both modes

Cooling and heating, on high fan. We note airflow, sound and smell before cleaning changes anything.

Isolate and protect

Power off at the isolator and tagged. Drop sheets down, shoe covers on.

Photograph the “before”

Filters, coil face and outdoor unit, so you can see what came out.

Indoor unit

Where the dust, pollen and mould live, and where most smells and drips start.

Filters out and washed

Checked for tears and warping. A filter that doesn’t seal lets dust straight onto the coil.

Evaporator coil cleaned

Coil cleaner worked into the fins and rinsed, so air can move through the whole face, not just the edges.

Blower wheel cleaned

The barrel fan behind the louvres. Black build-up here is what throws musty air and specks into the room.

Drain tray and line flushed

Then flow-tested with water. A slow drain is the usual reason a unit drips down the wall in summer.

Outdoor unit and testing

The half most services skip. In Victoria it bakes through northerly heatwaves and sits in frost on winter mornings.

Condenser coil washed

Leaves, lint and cobwebs cleared, coil washed out. A blocked coil makes the system run hot and trip.

Fan, mounts and wiring checked

Fan blades, brackets, vibration pads, pipe insulation and electrical terminals tightened.

Pressures and temperatures

Gauges on, air temperature measured going in and coming out. This is how we know it’s actually performing.

Report and walkthrough

Readings, photos and anything we’d recommend, explained before we leave. No surprise work.

When to book in Victoria

When to service your air conditioner in Victoria.

Service before the season, not in the middle of it. Most Victorian homes ask one reverse cycle system to cool through summer and heat through a cold winter, so the best time depends on which job matters more in your house. As a rule, service a split system once a year, or twice if it works hard in both seasons. Gas ducted heating should be serviced at least every two years.

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Cooling season

Northerly heatwaves

Pre-winter service

Book pre-winter service

Heating season

Frosty mornings, long run times

Pre-summer service

Book pre-summer service

Grass pollen

Filters clog fast

Now booking: pre-summer services, September to Novemberpre-winter services, March to May.

Heating is your main use

Book a pre-winter service between March and May. A system that sat idle all summer shows its faults on the first cold night, and that's when every technician in Victoria is booked out.

Cooling is your main use

Book between September and November, before the first 35-degree northerly. That's when a dirty outdoor coil turns into a tripped system and a hot night.

Allergies or pets in the house

Service twice a year, once before each season. Grass pollen from October to December loads filters and coil faces quickly, and a clean coil means cleaner air in the room.

Every service

Pick a service. See what it covers.

Flat fee Returning customers pay $10 less

Breakdown & Repair

Not cooling, not heating, leaking or noisy? We find the fault on-site and fix most problems in one visit.

What we can help with

Fault diagnosis

Common repairs on-site

Heating & cooling faults

Service & maintenance

A full clean and tune-up that keeps your system efficient, extends its life and helps protect your warranty.

What we can help with

Full system clean

Performance & airflow check

Preventative maintenance

Installation quote

An on-site assessment of your rooms and layout, then a clear quote for the right-sized system.

What we can help with

Room & layout assessment

Correct system sizing

Placement & installation plan

Extensive cleaning

A deep clean of coils, fans and drains to clear mould, dust and odours from the system.

What we can help with

Deep coil & fan clean

Drain & filter treatment

Dust, mould & odour removal

Carbon monoxide testing

A safety test of your gas heater and flue. Included as standard with every gas heater service.

What we can help with

Gas heater safety check

Flue & ventilation inspection

Carbon monoxide testing

Relocation

Moving a system to a new wall or room, including new pipework and recommissioning.

What we can help with

New position assessment

Pipework & drainage changes

Recommissioning & testing

Insurance report

A written report on damage to your system for insurance claims after storms, floods or power surges.

What we can help with

Damage assessment

Technical findings & photos

Written insurance report

Not sure what you need?

Tell us what your system is doing and we’ll point you to the right service before we book anything in.

1300 730 896

Areas we service · Victoria

Air Conditioning & Heating Services Across Victoria

Our technicians live and work across Victoria, from Melbourne’s inner city and growth corridors to Geelong, the Mornington Peninsula, Ballarat, Bendigo, Shepparton and Wangaratta. The person who comes to your home knows your area and the weather your system deals with. Bookings run through one central team, so you have a single point of contact for scheduling and rescheduling, wherever you are in the state.

Find your local team:

Melbourne CBD & Inner City Northern Suburbs North-West & Sunbury Western Suburbs Eastern Suburbs Yarra Valley & Dandenongs Bayside & Inner South-East South-East Frankston, Peninsula & Phillip Island Geelong & Bellarine Ballarat, Bendigo & Macedon Ranges Shepparton, Wangaratta & the Hume

Victoria

Not to scale

Melbourne CBD & Inner City

Book a service in Melbourne CBD & Inner City

Service FAQs · Victoria

Air Conditioning & Heating in Victoria, Answered.

What’s included, what it costs, how often to service and when to book. These are the questions Victorian homeowners, landlords and businesses ask us most.

Pre-season servicing

Before summer or in the off-season

Trusted Service

Licensed, insured and local

Every system type

Split, multi-head & ducted

Which areas of Victoria do you service?

We service homes and businesses across Victoria. That includes every part of Melbourne, from the CBD and inner suburbs out to the growth corridors, plus the Yarra Valley and Dandenongs, Frankston, the Mornington Peninsula, Phillip Island and Geelong and the Bellarine. Further out, we cover Ballarat, Bendigo, the Macedon Ranges, Shepparton and Wangaratta. Use the town checker on this page, or ask when you book and we’ll confirm.

What's included in an air conditioning service?

Every service follows the same 12-step checklist:

clean the filters, evaporator coil and blower wheel
flush and flow-test the drain line
wash the outdoor condenser coil
check the fan, mounts and wiring
measure pressures and air temperatures in both heating and cooling modes

You get a written report with readings and photos. If anything fails a check, we show you and quote the fix before doing any extra work.

How much does an air conditioning service cost in Victoria?

Service and preventative maintenance is a fixed flat fee: $259 for new customers and $249 for returning customers, applied automatically. The price is the same on any brand. If we find anything that needs extra work, you get a clear quote first, and nothing goes ahead without your approval.

How often should I service my air conditioner in Victoria?

At least once a year. Most Victorian homes use one reverse cycle system to cool in summer and heat in winter, so if yours works hard in both seasons, service it twice a year: before summer and before winter. Homes with pets, allergies or a lot of dust also benefit from a six-monthly service.

When is the best time to book a service in Victoria?

Before the season, not during it. Book a pre-summer service between September and November, before the first hot northerly. Book a pre-winter service between March and May, before the first cold night. Bookings fill quickly once a heatwave or cold snap hits, so booking early means you won’t be left waiting.

Can you service my split system for heating as well as cooling?

Yes. A reverse cycle split system is a heater as well as an air conditioner, and in much of Victoria it works harder in winter than in summer. Every service tests the system in both heating and cooling. We also check that the outdoor unit defrosts properly, which matters on frosty mornings in places like Ballarat and the Macedon Ranges.

Do you service ducted heating and cooling?

Yes. We service ducted reverse cycle systems of all sizes. A ducted service includes:

cleaning the return-air filter
checking the indoor fan coil and duct connections
testing the zone motors and controller
cleaning and checking the outdoor unit

This keeps every room heating and cooling evenly.

Do you test gas heaters for carbon monoxide?

Yes. Carbon monoxide is odourless and invisible, and a poorly maintained gas heater can leak it into your home. Our licensed gasfitters service your gas heater and test it for carbon monoxide using calibrated equipment. Carbon monoxide testing is included as standard with every gas heater service, and you get the results in writing.

What's the difference between a service and a repair?

A service is routine maintenance that keeps a working system clean, efficient and reliable. A repair is for a system with a fault, such as no heating or cooling, leaks, noise or error codes. We find the cause on site, quote the fix and repair most problems in one visit. Regular servicing is the best way to avoid needing repairs.

Book a service in Victoria

Book your pre‑summer servicepre‑winter service in Victoria.

Tell us what your system is doing and we’ll point you to the right next step: a service, a repair or a quote for a new system. Licensed technicians across Victoria, one flat fee per visit, any brand.

Send your details

Takes about a minute. Tell us your suburb, your system and what it's doing.

We call to confirm

A real person rings to lock in a time and confirm the flat fee. No automated booking maze.

Serviced, with a report

Your technician cleans, tests and tunes the system, then leaves the readings and photos in writing.

Get started

Book a service or get a quote.

Fast, friendly and obligation-free. Tell us a little about your system and a local technician will be in touch.

Air conditioning & heating services in Victoria, done properly.

What a split system service in Victoria actually covers.

Before we touch anything

Ask what it’s been doing

Run it in both modes

Isolate and protect

Photograph the “before”

Indoor unit

Filters out and washed

Evaporator coil cleaned

Blower wheel cleaned

Drain tray and line flushed

Outdoor unit and testing

Condenser coil washed

Fan, mounts and wiring checked

Pressures and temperatures

Report and walkthrough

When to service your air conditioner in Victoria.

Heating is your main use

Cooling is your main use

Allergies or pets in the house

Pick a service. See what it covers.

Breakdown & Repair

Service & maintenance

Installation quote

Extensive cleaning

Carbon monoxide testing

Relocation

Insurance report

Not sure what you need?

Air Conditioning & Heating Services Across Victoria

Melbourne CBD & Inner City

Air Conditioning & Heating in Victoria, Answered.

Pre-season servicing

Trusted Service

Every system type

Book a service in Victoria

Book your pre‑summer servicepre‑winter service in Victoria.

Send your details

We call to confirm

Serviced, with a report

Get started

Book a service or get a quote.

On-Time, Every Time

Fixed Pricing Upfront

Licensed & ARCtick Certified

Six states covered